Sanchar Saathi App Controversy

The government has mandated all smartphone manufacturers in India to pre-install the cybersecurity app Sanchar Saathi on every new cell phone and make the app non-removable. The directive announced on 28 November 2025 provides cooperation 90 days to comply. For devices currently in inventory or transit the app must be distributed via software update.

Sanchar Sathi, which was introduced earlier this year, enables users to detect the same connections report and prevent loss of a stolen phone, validate the phone’s IMEI, and verify the legality of devices. Government data indicates that the app has already assisted in removing numerous unauthorised connections and blocking millions of stolen devices.

Why is this order creating tension?

The order is causing controversy partly because it goes against the way companies like Apple operate. Apple does not allow outside apps, especially government apps, to be put on if devices. It normally avoids any program that cannot be uninstalled by consumers. Agar phone makers also worry that this time opens the door to more required apps in the future. Although the goal is secure, privacy groups are also voicing concerns because making an app essential has an impact on users’ authority over their phones and how their data is handled.

Government logic, public and political response

The Indian government claims criminals of legal numbers onto stolen gadgets, making it impossible to track thieves or stop technology. India, which has a significant market for old phones, also wants to prevent consumers from buying stolen or blacklisted devices.

The mandate has subsequently become a talking issue on local prime-time television and social media. It garnered severe criticism from privacy advocates and members of the political opposition.

The main opposition Congress party has urged that the mandate be turned back, calling the measure unlawful. The Internet Freedom Foundation, a free speech rights group, said on X that it would “fight this direction till it is rescinded.”

What does the Sanchar Saathi app offer?

Currently accessible in Apple and Android app stores, Sanchar Sathi is marketed as a citizen-centric safety tool. Using the International Mobile Equipment Identity (IMEI), a special code that phone users can block and track lost or stolen mobile phones.

Additionally, it helps detect and disconnect bogus phones used in scams. It helps by allowing customers to verify the number of mobile connections registered under their identity. Additional features include facilities to report suspected fraudulent calls and verify the authenticity of used handsets before purchase.